VoIP stands for voice over Internet Protocol. It allows businesses to utilize their existing Internet connections to connect with each other, and with local and long- distance telephone numbers, just like traditional business phone systems. Some companies will install their own IP PBX (private branch exchange) on premises to control the system, while others choose to have the service hosted by a third-party provider, known as cloud-based VoIP. In either case, the service will require an appropriately sized and equipped Internet connection that supports VoIP. Most VoIP providers will support the use of legacy TDM business phones in conjunction with their service through analog terminal adapters, but for maximum feature set, new IP- enabled phones are recommended.
The benefits of VoIP services include significant cost savings, high sound quality and integrated calling features. VoIP is also capable of linking with popular collaboration and communications tools, allowing for better team communication and productivity.
When shopping for a business VoIP provider, look at the pricing structure to determine whether you’re paying per seat or on a metered basis. Consider the amount of call traffic your office typically handles, and whether you have a lot of off-net or international calls. If you do, you may want to look for a provider that offers unlimited calling to specific countries and regions.
Many VoIP providers offer additional tools to help your office avoid nuisance calls, and even more sophisticated options can be customized at an extra fee. For example, you can add rules to your telephony system that allow you to block calls from certain regions or area codes, and you can even tell the software to send certain callers directly to voicemail. Similarly, you can enter rules in your email application to automatically move emails from certain senders into your trash or spam folder.
As an added benefit, VoIP offers the ability to work remotely. Employees can make and receive calls using their desktop computers, laptops, or mobile devices. This can save space in your office and increase flexibility, as employees can work from home, a coffee shop, or any other location with an Internet connection.
The right telephone service can revolutionize the way your company does business, and you’ll want to take the time to research different providers to make sure they have the features you need. Additionally, you’ll want to find a reliable service that offers excellent customer service. It’s not worth saving a few dollars on your telephone service if you must deal with problems that aren’t handled quickly and efficiently. For more information on VOIP phone services, internet phone services and VOIP business phone services in Happauge NY, contact MTL Telephone today.