Packages

USER Types Summarized
Summarized Differences

ESSENTIALS	PRO	PRO PLUS
Cloud Phone Service	Advanced Phone Service with Collaboration	Advanced Phone Service with Collaboration
One Deskphone, One Mobile app, One desktop app	5 Devices, Deskphones or Apps	5 Devices, Deskphones or Apps
	MEET 30 Collab Online Meeting with Screen Share,Notes, Recording, Transcription & Remote Control	MEET 100 Collab Online Meeting with Screen Share, Notes, Recording, Transcription & Remote Control
3 Party Add-On Conf standard	HD Audio Conf Bridge up to 200 participants	HD Audio Conf Bridge up to 200 participants
	Video Conferencing 720p HD up to 12 Webcam Panels	Video Conferencing 720p HD up to 12 Webcam Panels
	Custom Branding for Meetings	Custom Branding for Meetings

ESSENTIALS cont.	PRO cont.	PRO PLUS cont.
	File Sync, Share and Backup 10GB	File Sync, Share and Backup 10GB
Active Directory, G-Suite and Outlook Integrations	Adds Teams, Slack, Sugar and Zoho	Adds Salesforce, Zendesk, Service Now, Netsuite, MS Dynamics
	Call Recording 250 hrs/User	Call Recording 250 hrs/User
Unlimited Voicemail Storage	Unlimited Voicemail Storage with Transcription	Unlimited Voicemail Storage with Transcription
Call Control Mode (control phone or softphone)	1:1 and Group Instant Messaging	1:1 and Group Instant Messaging
	WebFax	WebFax
	Receptionist Mode	Receptionist Mode

Additional Device Connections (Resource License)
IP, Fax or Analog Resource Packages

Resource Per Use	Resource Per Minutes
Resource license used for general purpose device with no UC – IP device or Analog*. Pay per use or metered. No free phone or rebate is available with these licenses.
Use Cases: Courtesy, Lobby, Conference Room, Paging Device	Use Cases: Courtesy, Lobby, Conference, Paging Device
Billed Per Minute	Includes 500 Minutes
*Analog devices require adapter (purchased separately)	*Analog devices require adapter (purchased separately)
Includes 1 DID & VM Max 1 device per license	Includes 1 DID & VM Max 1 device per license

FAX Resource Per Use	FAX Resource Per Minutes	FAX Resource Unlimited
License to support physical fax machine (use WebFax for virtual fax app), with no UC included. Pay per use or metered. No free phone or rebate is available with these licenses. Requires adapter*.
Used For Fax Machine or Analog Terminal	Used For Fax Machine or Analog Terminal	Used For Fax Machine or Analog Terminal
Billed Per Minute	Includes 500 Minutes	Unlimited Outbound, Local and LD
Requires *Analog Fax Adapter (purchased separately)	Requires *Analog Fax Adapter (purchased separately)	Requires *Analog Fax Adapter (purchased separately)
Includes 1 DID Max 1 device per license	Includes 1 DID Max 1 device per license	Includes 1 DID Max 1 device per license